SHIPPING & RETURNS
Mainland UK (excluding Scottish Highlands) - deliveries outside this area will incur an additional charge, please contact us for an individual quote.
We deliver all furniture within 2 to 8 weeks. We will advise you of any additional delay when you place your order.
Be sure to measure your allocated room carefully so the piece may fit accordingly. Make sure there are no obstructions in your home for ease of delivery. Feel free to contact us for more precise cabinet dimensions.
RETURN & EXCHANGE POLICY
Each piece of the Jelks Collection is made to order so therefore are non-returnable unless deemed faulty - however, please contact us if a problem arises and we will happily assist wherever possible.
Please note that our paint finishes can allow the character of the wood to show, for example woodgrain & knots, these are not considered as faults. Our furniture is made from solid pine and oak, exposure to heat may cause some shrinking and splitting, which we regret we cannot accept as reason for a refund.